Archive for the 'PayPal' Category

Asking merchants to change

Friday, December 2nd, 2005

When you introduce a new online payment solution to merchants, you’re asking them to change. You’re asking them to change the way they handle their payments, change the workload of their IT group (albeit temporarily), and change their customer experience. I’ve never met a merchant who really likes to do any of these things, […]

PayPal. Still the best way to pay for lunch

Friday, December 2nd, 2005

The first day I started working at PayPal, I was issued a Palm Pilot. I was told it was tradition, so I didn’t refuse it. The second PayPal tradition I was introduced to, was lunch at Jing Jing. Jing Jing serves cheap, spicy Chinese food, and the restaurant was located […]

PayPal’s biggest competitor on Craigslist

Wednesday, November 30th, 2005

Few people would argue that within the next few years, offline classified ads will be all but extinct. There are lots of obvious reasons why online classifieds are much better. Posting an add to sell a swan statue on Craigslist provides instantaneous publishing, exposure to a potentially limitless number of buyers, and it’s completely free. […]

PayPal and Verisign

Tuesday, November 22nd, 2005

You probably heard about PayPal’s move to purchase Verisign for $370 million a few weeks ago. Here are a few quick thoughts on this topic:
Deployment strategy is still unclear to me
It’s easy to imagine how PayPal will deploy itself to the Payflow Link crowd, but it’s harder for me to see a clear strategy […]

More on Yahoo Payments

Monday, November 21st, 2005

Following up from my earlier post on Yahoo Payments, here’s an interesting story that just bubbled up the other day. Could this be a first step?

Pay By Touch and pin-based debit

Saturday, November 19th, 2005

I visited Pay By Touch’s offices in San Francisco yesterday, and spent time with some of the team there. I am fast becoming a fan of the services that Pay by Touch and iPay (their division that handles online payments) provides. In addition to credit card and ACH processing, iPay plans to deliver an […]

Yahoo Payments?

Wednesday, November 16th, 2005

Everyone is talking about Google’s upcoming payment product. Will it squash PayPal or will it just sell widgets on Google Base? I wouldnt’ know. With all the hype about Google’s payment strategy, no one seems to be talking much about Yahoo anymore. Paydirect was buried a couple years back, and since then, I haven’t heard […]

Dell accepts PayPal

Monday, November 14th, 2005

Have you heard? Dell now accepts PayPal as a payment option on their website. Considering that Dell is one of the largest online retailers in the United States, this could bring PayPal some strong volume and healthy margins. If you’re interested in learning more about how PayPal makes money, than read on. Otherwise, you […]

Make yours twenty nine

Friday, November 11th, 2005

I counted how many steps it takes (pages you have fill out) to signup for a new PayPal account and get approved for PayPal’s Website Payments Pro. Thirty. If you work for a payment processor and consider PayPal merchant services as a competitor, I’ll give you an easy way to differeniate yourself and […]

Recurring billing, not supported

Friday, November 11th, 2005

We talk to a lot of merchants who assume that PayPal’s Website Payments Pro will allow them to accept subscription payments and do recurring billing. Their reaction when I tell them “Sorry, it does not…” ranges from mild disappointment; to flat-out anger. I think PayPal needs to work a little harder at communicating this fact […]